Privacy Policy

 

Privacy Policy

Welcome to Instrumaster Calibration Lab Private Limited (ICLPL). We value the trust you place in us when sharing your technical and personal information. This Privacy Policy outlines how we collect use - and protect your data across our website and calibration services.

1. Information Collection

We collect information to provide better services to our clients - from performing routine calibrations to processing technical inquiries. This includes:

  1. Personal & Business Details: Name - company name, designation, email address - and phone numbers provided via our contact or inquiry forms.
  2. Instrument Data: Details regarding your equipment, including model numbers serial numbers and previous calibration history.
  3. Technical Logs: Information like IP addresses and browser types collected for website optimization and security purposes.

2. How We Use Your Information

The data we collect is used strictly for professional purposes:

  1. Service Fulfillment: To generate calibration certificates labels, and technical reports.
  2. Communication: To send calibration due reminders - service updates ; or formal quotations.
  3. Compliance: To maintain the records required by ISO/IEC 17025 and other NABL-aligned quality management protocols.

3. Data Protection & Security

At ICLPL, we implement robust security measures - both digital and physical - to safeguard your sensitive data.

  1. Confidentiality: All instrument data and client reports are treated as highly confidential. Access is restricted to authorized laboratory personnel only.
  2. No Third-Party Sharing: We do not sell, trade or rent your personal or business information to third parties for marketing purposes.
  3. Data Retention: We retain calibration records for the period mandated by regulatory authorities to ensure your audit traceability remains intact.

4. Cookies and Web Analytics

Our website, instrumaster.in, may use cookies to enhance your browsing experience. These small files help us understand website traffic and improve our interface; however  they do not give us access to your computer or any personal information beyond what you choose to share.

5. Your Rights and Choices

You have the right to:

  1. Request a copy of the records we hold for your company.
  2. Request corrections to any inaccurate contact or business information.
  3. Opt-out of any promotional communications (though technical service alerts will continue).

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our laboratory practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

7. Contact Our Data Coordinator

If you have questions regarding this Privacy Policy or how your data is handled - please reach out to us:

Instrumaster Calibration Lab Private Limited Email: [instrumaster.lab@gmail.com]

Phone: +917300606066  

 

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